Excellence V. Lame Commitments
Today, there are lot of new services popping up almost every day (online and otherwise). Some look appealing and we sign-up for free. Then we decide to pony-up cash for the Pro Plan. Then, a few months later we discover they are changing the terms of service. It might be that you started out with phone support, then it dropped down to email support and finally it bottoms out to a group bulletin board. This is lame to say the least. The level of integrity of the business is called into question.
If you are going to play the game (any game) then play full-on. If not, step aside and let the ones who are truly committed to excellence take the field unencumbered.